Hear every voice. Understand every emotion. Improve every interaction.
NewVoices’s AI voice agents automatically collect feedback, analyze sentiment, and deliver real-time insights that turn conversations into measurable growth.
Every call, every chat, every customer — fully understood.
See how NewVoices helps brands like Glow Cosmetics, NovaBank, and AirTel transform raw conversations into real business intelligence.
Before NewVoices AI
- Most companies measure customer experience with slow surveys or incomplete data.
- Only a fraction of interactions are ever reviewed — meaning thousands of insights are lost every day.
With NewVoices
- Every conversation is analyzed instantly.
- The AI detects sentiment, intent, satisfaction, and friction points — across voice, chat, or any other channel.
- The result: No need to ask customers for feedback — NewVoices already knows how they feel.
Key capabilities
Automatic feedback collection
Every call or message becomes a source of insight. NewVoices AI extracts tone, satisfaction, and key topics automatically — no forms, no extra steps.
Real-time sentiment analysis
Identify happiness, frustration, and engagement levels instantly to spot trends or service gaps.
Renewal outreach
NewVoices AI automates reminders, upgrades, and loyalty offers — all in your brand’s tone and language.
Experience monitoring
Track CX and performance KPIs across teams, regions, or products — all in one unified dashboard.
CRM & Billing sync
Integrates directly with Salesforce, HubSpot, Stripe, Chargebee, and Recurly for seamless workflow automation.
Real results
Automated post-purchase feedback collection.
- 4× higher survey participation
- +30% faster insight generation
- Instant visibility into satisfaction trends
Analyzed 100% of voice interactions for compliance and CX.
- −40% complaint rate
- +35% NPS increase
- Real-time alerts for service failures
Deployed sentiment analysis across 3 regions and 5 languages.
- +50% agent performance accuracy
- +20% CSAT growth
- 0 unidentified escalations
Integrations
Integrations that Empower Insights
Your entire feedback loop, unified and automated — from conversation to insight to action.
Fully connected with:
Performance at Scale
Increase in feedback volume
0
×
Faster insight delivery
0
%
Improvement in CSAT and NPS
0
%
Of interactions analyzed automatically
0
%
Know exactly what your customers feel — in real time.
NewVoices transforms every conversation into data, every emotion into action, and every insight into measurable growth.